Online Counseling: Is Internet Communication Effective In Treating Depression And Anxiety?

High-speed internet and modern gadgets nowadays didn’t just infiltrate the entertainment industry and the business world. These innovations have also touched the mentality of billions of people. Social media, as one of the by-products of high-speed internet and extensive connectivity, in fact, has been said to be a factor of depression and anxiety.


If digital connectivity has become a risk factor for serious mental issues, it has also paved its way to reach out to those needing help. If the risk lingers digitally, then cure and prevention are also waiting for everyone online. This digital cure is the so-called online counseling.


How Does Online Counseling Work?

Online counseling, also known as e-therapy and cyber-counseling, is a type of therapy where therapists and counselors give professional advice to their patients over the internet. It can happen in real-time through video-conferencing, online chatting, email exchanging, or phone-calling. In other words, the counselor and patient need not be in the same room to do the counseling and healing process.


Similar to face-to-face counseling, therapists and counselors provide psychological advice to their patients, be it about work problems, relationship issues, and other life problems. The assessment and the patients opening up all happen over the internet to whenever and wherever the patients are most comfortable in.


Studies have shown that online counseling is most effective for those who are afraid and uncomfortable of talking personally to a stranger, or the therapist, about their problems and issues in life that have led to their depression and anxiety. Also, the socialstigma of seeing a therapist is a significant factor to most people needing help. This type of counseling is also suited and more useful for people who do not want others to know they are seeking professional help.


Furthermore, the World Journal of Psychiatry reported people who have undergone this internet counseling feel a high level of satisfaction. The treatment’s convenience, accessibility, and costs are the major factors why patients prefer and deem this more effective than the in-person counseling.


How Does It Compare To In-Person Therapy?

Unlike the traditional therapy, this type of digital counseling makes it possible for the patient to communicate with the counselor at any time of the day through online chatting whenever and wherever. Socially anxious people will also feel more secure and more comfortable in the online setting.

In this online form of treatment, however, counselors should be knowledgeable of the technicalities of the computer and the internet. This adequate training is needed for the counselors and therapists to ensure their patients’ info confidentiality and data security.



Even with the flexibility of the digital mental healthcare, serious mental illnesses, however, need in-person therapy to assess and prescribe appropriate medications accurately. Online counseling is only suited to less severe forms of problems (such as stress, anxiety, and less serious depression).


Online counseling will mostly suit people who are living in rural areas. Those people consider costs to this type of digital therapy as cheaper and those who are intimidated by the idea of being face-to-face with a therapist. All you will need is a good and trusted legitimate counseling website to start your healing process and the conquering of your anxiety.

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